Privacy Policy

The Owner informs you about its Privacy Policy regarding the processing and protection of the personal data of users and customers that may be collected while browsing, when purchasing a product, or when contracting a service through the Website: https://superficies-shop.eleven-test.com

In this regard, the Owner guarantees compliance with the current regulations on the protection of personal data, as reflected in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons (GDPR).

Use of the Website implies acceptance of this Privacy Policy as well as the terms included in the Legal Notice.

Identity of the Data Controller

• Controller: Superficies y Recubrimientos S.L.U..
• Tax ID (NIF): B67230763
  Registered in the Commercial Registry of Barcelona, volume 46471, book 162, section , page , sheet 521060, entry 1.
• Address: Sta Clara 10, Barcelona – Spain.
• Email: info@recoverfilm.com
• Website: https://superficies-shop.eleven-test.com

Principles Applied in Data Processing

In processing your personal data, the Owner will apply the following principles, which comply with the requirements of the new European data protection regulation (GDPR):

• Lawfulness, fairness and transparency: The Owner will always require consent for the processing of personal data, which may be for one or more specific purposes about which the User will be informed in advance with absolute transparency.
• Data minimization: The Owner will request only the data strictly necessary for the purpose(s) for which it is requested.
• Storage limitation: The Owner will retain the personal data collected for no longer than is strictly necessary for the purpose(s) of the processing. The Owner will inform the User of the corresponding retention period according to the purpose. In the case of subscriptions, the Owner will periodically review the lists and delete those records that have been inactive for a considerable time.
• Integrity and confidentiality: Personal data will be processed in such a way as to ensure its security, confidentiality and integrity. The Owner takes the necessary precautions to prevent unauthorized access or misuse of users’ data by third parties.

Obtaining Personal Data

To browse the Website, it is not necessary to provide any personal data.

The cases in which you do provide your personal data are the following:

• When contacting via contact forms or by sending an email.
• When posting a comment on an article or a page.
• When purchasing a product or contracting a service.
• When subscribing via a subscription form or a newsletter managed by the Owner with MailChimp.

Rights

The Owner informs you that, regarding your personal data, you have the right to:

• Request access to the stored data.
• Request rectification or erasure.
• Request restriction of processing.
• Object to processing.

You cannot exercise the right to data portability.

The exercise of these rights is personal and therefore must be exercised directly by the data subject, by requesting it directly from the Owner, which means that any client, subscriber or collaborator who has provided their data at any time may contact the Owner to request information about the data stored and how it was obtained, request its rectification, object to processing, limit its use or request the deletion of such data from the Owner’s files.

To exercise your rights, you must send your request together with a photocopy of your National Identity Document or equivalent to the email address: info@recoverfilm.com

The exercise of these rights does not include any data that the Owner is obliged to retain for administrative, legal or security purposes.

You have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.

Purpose of Processing Personal Data

When you connect to the Website to send an email to the Owner, write a comment on an article or a page, subscribe to its newsletter, or purchase a product or service, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, full name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by — Hostalia — only as described on the following pages:

• Legal Notice
• Privacy Policy

The personal data and the purpose of processing by the Owner vary according to the information capture system:

• Contact forms: The Owner requests personal data which may include: full name, email address, phone number and website address in order to respond to Users’ inquiries, provide information and demonstrations of the Owner’s products and services, including quotations. For example, the Owner uses this data to respond to messages, questions, complaints, comments or concerns that Users may have related to the information included on the Website, the products and services provided through the Website, the processing of personal data, issues related to the legal texts included on the Website, as well as any other inquiry that the User may have and that is not subject to the Website terms or the contracting conditions.
• Comment forms: The Owner requests personal data which may include: full name, email address, and website address in order to respond to Users’ comments.
• Product or service order forms: The Owner requests personal data which may include: full name, identity document (tax identification number, foreigner identification number, passport or residence permit), email address, postal address, phone number and payment data (payment methods or bank details) in order to maintain a commercial relationship with the User, ship orders, provide the contracted services, and perform invoicing and collection for the contracted products or services.
• Subscription forms for content: The Owner requests the following personal data: full name, email address, phone number and a website address to manage the subscription list, send newsletters, promotions, and special offers. The personal data provided to the Owner will be located on the servers of The Rocket Science Group LLC d/b/a, located in the USA (Mailchimp).

There are other purposes for which the Owner processes personal data:

• To ensure compliance with the conditions set out on the Legal Notice page and with applicable law. This may include the development of tools and algorithms that help the Website ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this Website.
• To analyze users’ browsing. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to the User’s computer when browsing the Website, the characteristics and purpose of which are detailed on the Cookie Policy page.

For managing social networks. The Owner has a presence on social networks. If you become a follower of the Owner on social networks, the processing of personal data will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the relevant social network, which you will have previously accepted. You can consult the privacy policies of the main social networks at these links:

• Facebook
• Twitter
• LinkedIn
• YouTube
• Instagram

The Owner will process your personal data for the purpose of properly managing its presence on the social network, informing you of its activities, products or services, as well as for any other purpose permitted by the regulations of the social networks.

In no case will the Owner use followers’ profiles on social networks to send individual advertising.

Security of Personal Data

To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The Website is hosted by: Hostalia. Data security is guaranteed, as they take all necessary security measures for this purpose. You can consult their privacy policy for more information.

The Owner informs the User that their personal data will not be transferred to third-party organizations, except where such transfer is covered by a legal obligation or when the provision of a service requires a contractual relationship with a data processor. In the latter case, data will only be transferred to the third party when the Owner has the User’s express consent.

However, in some cases collaborations with other professionals may be carried out; in those cases, the User’s consent will be requested, informing them of the collaborator’s identity and the purpose of the collaboration. This will always be done with the strictest security standards.

Content from Other Websites

Pages on this Website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookie Policy

For this Website to function properly, it needs to use cookies, which is information stored in your web browser.

You can consult all information related to the collection and processing of cookies on the Cookie Policy page.

Legal Basis for Data Processing

The legal basis for processing your data is:

• The data subject’s consent.
• Performance of a contract or the application of pre-contractual measures with the data subject, in order to provide you with a product or service purchased from the Owner.
• Compliance with legal obligations.

Categories of Personal Data

The categories of personal data processed by the Owner are:

• Identifying data.
• No special categories of data are processed.

Retention of Personal Data

The personal data provided to the Owner will be retained until you request its deletion.

You can consult how Google manages privacy regarding the use of cookies and other information on Google’s Privacy Policy page: https://policies.google.com/privacy?hl=es

You can also see a list of the types of cookies used by Google and its partners and all information related to their use of advertising cookies at:

• Types of cookies used by Google
• How Google uses cookies in advertising.

Web Browsing

When browsing the Website, non-identifying data may be collected, which may include the IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.

The Website uses the following third-party analytics services:

• Google Analytics.

The Owner uses the information obtained to gather statistical data, analyze trends, administer the site, study browsing patterns, and compile demographic information.

The Owner is not responsible for the processing of personal data carried out by the websites you may access through the various links contained on the Website.

Accuracy and Truthfulness of Personal Data

You undertake that the data provided to the Owner is correct, complete, accurate and current, as well as to keep it duly updated.

As a User of the Website, you are solely responsible for the veracity and correctness of the data submitted to the Website, exonerating the Owner from any liability in this regard.

Acceptance and Consent

As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, you accept and consent to the processing of such data by the Owner in the manner and for the purposes indicated in this Privacy Policy.

To contact the Owner, subscribe to a newsletter, or post comments on this Website, you must accept this Privacy Policy.

Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

These policies will remain in force until they are replaced by others duly published.